Dolby Log Analyzer Front End User Manual

1 What is Dolby Log Analyzer?

Dolby Log Analyzer is a web application that scans Dolby D-cinema log files to quickly produce an overview of a unit and identify known issues and recommended upgrade.

2 Overview

2.1 Uploading a Log File

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Dolby Log Analyzer Web User Interface

Drag a log file into the drop zone or use the Browse button:

  • Make sure the log file is from a currently supported product.
  • The log file must be uploaded as it was generated by the Product. (do not modify, rename or re-zip)
  • Make sure the log file does not exceed the maximum allowed size.

2.2 Wait while the log file is been uploaded and analyzed

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Dolby Log Analyzer Uploading a Log File

2.3 The analysis output

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Output Layout

2.3.1 Snapshot

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Snapshot Layout

The Snapshot displays information about the product. e.g.: Hardware, software version and configuration.

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Snapshot Tabs

Information is classified by theme under dedicated tabs.

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Snapshot Notification

Hold your mouse on a highlighted Item to view the notifications.

2.3.1.1 Snapshot Notifications

A Snapshot Item is highlighted if a notification is assigned to it.

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Versioning in purpleNotice in blueWarning in orangeError in redFatal in white on red background

Snapshot Notification Severities

The highlight color matches severity of the notification.

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Snapshot Tab Notification Badges 

A badge is displayed next to each tab displaying the number of hold notifications in the color of the highest notification severity.

2.3.1.2 Snapshot Helps

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Snapshot Help

If available hold your mouse on the Snapshot Item question mark to view the Help.

Snapshot Item Help will give you general explanations about the Snapshot Item not based on the analysis context.

2.3.2 Time Filter

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Time Filter

  • This is to narrow down the analysis to the most relevant information.
  • The Time Filter only affects the Analysis Body. It does not affect the Snapshot.

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Time Filter Default Settings

  • The date used as a reference is the date the log file has been generated.
  • By default only the last 7 days of logs are analyzed.


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Personalizing Time Filter Settings

The analysis time frame can be personalized using the calendar that pops up by clicking any of the dates.

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Time Filter On

The Time Filter can be turned on and off by clicking the calendar button.

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Time Filter Off

Validate any Time Filter change by clicking the yellow refresh button.

2.3.3 Analysis Body

  • The Analysis Body holds the Contextual Helps.
  • Contextual Help about Versioning is displayed first then Contextual Helps are sorted by severity.

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Analysis Body Layout

2.3.3.1 Contextual help

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Contextual Help Layout

Contextual Helps are made of:
  1. A Severity Icon
  2. A Title
  3. A Body
Contextual help can be triggered two ways:
  • Snapshot Item value evaluation
  • Log file scanning

2.3.3.1.1 Contextual Help based on Variable evaluation

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Contextual Help title matches the Snapshot Notification

If a Notification is displayed on a Snapshot Item, the corresponding Contextual Help can be found into the Analysis Body.

2.3.3.1.2 Contextual Help based on Log File scanning

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Contextual Help Log Lines

In case of Contextual Help triggered by a message showing up in a log file, the corresponding log lines will be displayed.

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Contextual Help Log Lines Layout

  1. Only the 10 last error occurrences are displayed.
  2. To see them all click the expand icon.
  3. Available archived versions of log file are also scanned as long as the time stamp meets the Time Filter settings.


2.3.3.1.3 UUID Inspector

The UUID Inspector makes any UUID clickable to show in a popup window all information available in the report: Asset type, Asset properties, asset list, and asset history:

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Clickable UUIDs


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UUID Inspector